1. Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy & Folksy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.
2. Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as,
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
I may engage certain trusted third parties to perform functions and provide services to my shop, such as delivery / postal companies to fulfil your order. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to:
(a) respond to legal process or to government requests;
(b) enforce my agreements, terms and policies;
(c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or
(d) protect the rights, property, and safety of my customers, or others.
4. Data Retention
5. Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
6. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Fiona Rheinberg, am the data controller of your personal information. If you have any questions or concerns, you may contact me at firstname.lastname@example.org.